Shipping policy

WORLDWIDE SHIPPING & DELIVERY

At Zehst, we’re built for what’s next, wherever you are.

We currently ship from South Africa to selected international destinations, with our delivery network expanding as we grow.

WHERE WE SHIP

Zehst products are available for delivery to selected countries across Africa, the Middle East, and other international markets where our products can be legally imported and delivered.

Available destinations and shipping options are displayed at checkout based on your location.

If your country is not currently available at checkout, please contact us and we’ll be happy to check whether delivery can be arranged.

 

 

SHIPPING COSTS

Shipping costs are calculated based on:

  • Delivery destination

  • Package weight and size

  • Shipping method selected

Your available shipping options and final shipping cost will be shown at checkout before payment is completed.

Any promotional free-shipping offers will be clearly displayed on the website and will be subject to their stated terms.

South Africa: [1-2] business days, [100-300R]
Rest of Africa: [2-5] business days, [Depends on location]
Europe, UK, USA, Canada, Australia: [3-10] business days, [Depends on location]
Gulf countries: [3-10] business days, [depends on location]
Orders are processed within [1–2] business days. You'll receive a tracking number by email once your order ships.

 

DELIVERY TIMES

Delivery times vary depending on your destination, shipping method, customs processing, and local carrier.

Estimated delivery information will be provided at checkout where available.

Please note that international delivery estimates are not guaranteed. Customs clearance, public holidays, weather, carrier delays, or other circumstances outside Zehst's control may affect delivery times.

 

 

CUSTOMS & IMPORT DUTIES

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are not necessarily included in the product or shipping price and may be payable by the customer upon importation.

Zehst cannot guarantee that an order will be cleared by customs, as import requirements vary by country.

Customers are responsible for ensuring that products can legally be imported into their destination country.

 

 

ORDER PROCESSING

Orders are processed after successful payment confirmation.

We aim to dispatch orders as promptly as possible. Processing times may vary during promotions, holidays, or periods of unusually high order volume.

Once your order has been dispatched, you will receive available tracking information by email.

 

 

TRACKING YOUR ORDER

Where tracking is available, your tracking details will be provided once your order has been dispatched.

You can use the tracking information to follow your shipment through the applicable delivery carrier.

Please allow some time for tracking information to become active after dispatch.

 

 

DELIVERY ADDRESS

Please ensure that your delivery address, contact number, and other required information are accurate and complete when placing your order.

Zehst cannot be held responsible for delays or additional costs resulting from incorrect or incomplete delivery information provided by the customer.

 

 

DELIVERY ATTEMPTS

If the carrier is unable to complete delivery, the package may be held for collection, returned to the sender, or subject to additional delivery arrangements depending on the destination country's carrier procedures.

If an order is returned to Zehst because the customer provided an incorrect address, failed to collect the package, or did not complete a required customs process, additional shipping charges may apply for re-delivery.

 

 

DAMAGED OR MISSING ORDERS

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and its contents.

If your order appears to be lost or has not arrived within the applicable delivery timeframe, contact our support team so we can assist with the carrier investigation.

 

 

IMPORTANT

International shipping is subject to the laws and import regulations of the destination country.

Because Zehst products are ingestible products, customers should confirm that the products are permitted for import into their country before placing an international order.

Zehst reserves the right to restrict shipping to certain destinations where delivery or importation is not available or legally permitted.

 

 

NEED HELP?

For questions about shipping, delivery, or your order, please contact our customer support team.

ZEHST
ENERGY FOR WHAT'S NEXT.